Boy oh boy does this title not look good! I also may or may not have rewritten this thread. I do want to make it known that I love Epsilon, and this server is far above and beyond other options. I apologize to the GMs for the original version of the thread. I was trying to convey things I've heard with my own opinion, and came off wrong. I'm sorry about that, and I hope this new version is even slightly better.
Epsilon has seen a recent boom in population and popularity. This much has led to an abundance of work for the GM team on the enforcement level both in-game and in Discord. It is this very thing that initiates this conversation - alongside the word perception. It is the perception of others that the punishments do not always match up with what is said by others. One thing, by appearances, gets a heavier hand than another thing. Maybe the approach to questions is given a reply of "My mistake, it wasn't a suggestion." which creates a certain image. There's a lot going on, and certain conversations are had about what's going on. There's things seen and talked about that gives one a ponder.
Consistency, approach, and visibility are three things I want to mention. Let's start with approach - something that could maybe use some work when talking to others. From my personal experience moderating roleplayers, people do not want to see "It wasn't a suggestion." when they ask a question. Another thing is that you never want to make the other person feel attacked. This isn't to say that someone should be coddled, but there is a good way to approach and there is a bad way. Putting someone on the defensive is always going to backfire from my experience. Now, I've never had to manage a server as large as Epsilon so my perspective is a little different. However, I still believe that giving people ammunition to fire back on hostile terms serves no good. That isn't to say it is what's happening, but something I hope to convey.
The second is visibility. Not everyone cares about this, but it is something I personally care about. My experience with visibility is less about that people need to be seen doing something, and more that they should be seen as available to go to. This can be perceived as something of a problem depending on who you ask. Maybe someone has had a bad experience with one GM versus another. It should be that they have alternatives who are going to get back to them. It doesn't have to be instantly, but hopefully in enough time that it seems like they're around to talk. This also goes for reports, but I can understand that reports take time to get back on.
Next up is consistency. It's something I've heard a little bit, but I wish I had proof to back this topic up. The gist of it is that there's a certain feeling that Epsilon GMs don't have consistency with who is punished vs who isn't. My personal take is that consistency is a thing that should be shown if possible. If someone is allowed to shitpost with a friend in start while another isn't - and they use the same sort of vocabulary, then there's something amiss. Well, at least from the public eye's view. Which also sort of leads to other topics, but we'll see if they get touched upon or not. This thread is getting pretty long! I just want to open the doors to others and close out this opening post.
Either way, the original post aside, I think there's some room to improve. It wouldn't be easy, but it would be nice to get conversation going about how to improve. That is the end goal of this thread despite the feelings it might have caused. It was not my intent to make personal call outs, and that has since been edited out. The thread is an attempt to serve as a backboard so others can post their ideas/thoughts. I know it'd be pretty easy to brush the thread off, but please don't. Give these things an honest read despite how it started. Some folks want the server to get better on the enforcement / GM side and have ideas on how.
Community engagement is a nice thing that could lead to some cool ideas. More of it would be cool.
More community stuff, yeah.
insert other rambling.
On the flip side, people should not react with hellfire and ruin against a GM just because they come down upon you. They're trying to keep, for example, start zone a cleaner place. Which isn't easy to do! There's a lot of horny TRPs, and a lot of different senses of humors to judge against. I, after conversations, remembered my time moderating - it was certainly unfun to get lashed out at. I am certain that having to tell someone to not make sex/cum jokes in announce / start is just not fun. Seeing people make the same crass jokes from RPH may not be the most thrilling thing, or seeing a report right as they wake up - or a thousand different messages about some horndog TRP in start.
I may add more tomorrow after I slept.